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employment

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careers at BioHorizons Lana Shoultz
Director, Practice Development
team member since 2008
Join a winning team. Click on the careers listed below to review the details. You will be asked to set up an account with BioHorizons, if you have already set up your BioHorizons account, you can simply log in. Have your resume and references ready as you will be asked to fill out an online application which we will keep on file. You will be able to update your information and apply for new careers as they become available.

BioHorizons is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Accounting
Accounts Receivable Specialist
Location:
Corporate Office - Birmingham, AL
Department:
Accounting
Job Title:
Accounts Receivable Specialist
Responsibilities
The responsibilities of this position include, but may not be limited to the following:
  • Accounts Receivable Management
  • Post daily cash receipts.
  • Prepare monthly aging reports.
  • Conduct collection calls and follow-up calls on delinquent accounts. Develop collection process and letters.
  • Transact credit/debit memos and initiate refunds on customer accounts - posting properly to general ledger accounts.
  • Monthly A/R closing on the last business day of each month.
  • Other A/R reporting throughout each month as requested.
  • Receive incoming customer calls/emails regarding account status.
  • Prepare individual account details per request, including international accounts.
  • Develop report to assist management in reviewing A/R progress and status.
  • Assist with annual external audit through A/R record retrieval and process demonstration for auditors.
  • Assists with annual inventory audit.
  • Other finance responsibilities as assigned.
Qualifications:
The ideal candidate for this position will possess the following qualifications:
  • 1-3 years previous AR or bookkeeping experience
  • Customer contact experience in collections
  • Office/accounting procedures and computer skills including Excel
  • Time management and organizational skills
  • Strong level of customer service and professionalism

Education:
The educational/experience requirements for this role are as follows:
  • High School diploma required
  • College coursework preferred

Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.

    Customer Care
    Customer Care Representative
    Location:
    Birmingham, AL
    Department:
    Customer Care
    Job Title:
    Customer Care Representative
    Responsibilities
    The responsibilities of this position include, but may not be limited to the following:
    • Functions as primary order intake point person
    • Assists and advises customers requiring technical assistance
    • Insures proper handling of customer complaints with focus on customer service recovery
    • Interacts with operations to facilitate timely shipment of products
    • Interacts with accounting to maintain accurate customer accounting records
    • Interacts with field sales force to promote and maintain current and consistent communication
    • Processes customer returns  
    • Maintains files on all customers
    • Maintains and improves systems for order processing and customer activity
    Qualifications:
    The ideal candidate for this position will possess the following qualifications:
    • Customer care or related experience required
    • Exceptional telephone manner and skills required
    • Effective interpersonal and communication skills required
    • Experience with MS Office suite required
    • Proficiency in typing/10-key/data entry required
    • High volume call-center experience preferred
    • Previous experience in the dental industry a plus
    Education:
      • B.S. in Business, Marketing or other related field is preferred.

      Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.
      Domestic Sales
      Director of Sales, Northwest Region
      Location:
      Northwest (location flexible)
      Department:
      Domestic Sales
      Job Title:
      Director of Sales, Northwest Region
      Responsibilities
      The responsibilities of this position include, but may not be limited to the following:
      • Plan and develop a regional territory plan
      • Increase and maintain the assigned sales territory
      • Provide sales and technical support to the direct reports within the region
      • Coordinate educational programs within the region
      • Work with senior sales management to coordinate regional meetings
      • Provide educational lunch and learn programs for prospective and current customers
      • Submit monthly activity/call reports to sales management concerning customer-related concerns, competitive information and overall summary of progress in the region
      • Develop a team approach within the assigned region
      • Provide the first point of contact from the direct reports in the assigned region
      • Provide regular co-travel for product support specialists in the region
      • Strategize sales promotions with senior management
      • Work closely with SVP, North American Sales
      Qualifications:

      The ideal candidate for this position will possess the following qualifications:

      • Three to five years (3 to 5) of outside sales/sales management experience
      • Experience in the dental industry
      • A successful history of sales quota attainment and territory planning

      Education:
        The educational/experience requirements for this role are as follows:
        • B.S. Business, Engineering, Science or equivalent work experience required

        Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.
        Domestic Sales
        Territory Manager (Multiple Locations)
        Location:
        Multiple Locations
        Department:
        Domestic Sales
        Job Title:
        Territory Manager (Multiple Locations)
        Responsibilities
        ARKANSAS & NORTH MISSISSIPPI
        HOUSTON, TX
        NORTHERN VIRGINIA, VA
        BOSTON, MA
        SEATTLE, WA

        The responsibilities of this position include, but may not be limited to the following:
        • Plan and develop a working territory plan with a call sales cycle.
        • Secure daily appointments with potential prospects.
        • Schedule follow up meetings with potential prospects.
        • Provide educational lunch and learn programs to prospective and current customers.
        • Submit monthly activity/call reports concerning customer-related concerns, competitive information and overall summary of progress in the territory.
        • Submit weekly and monthly expense reports
        • Contribute to the Intranet with updated information for each current account and potential account.
        • Required to work scheduled shows, conferences and other clinics inside and/or outside of territory which may include weekend travel.
        • Must attend scheduled and on-going training sessions
        RELOCATION ASSISTANCE IS NOT AVAILABLE FOR THIS POSITION
        Qualifications:
        The ideal candidate for this position will possess the following:
        • 3-5 years of outside sales experience
        • Medical/dental industry experience
        • Exceptional customer service skills and an outgoing personality
        • A strong work ethic, be self-motivated and comfortable working independently
        • The ability to travel overnight as needed, including weekends (20-30%)

        Education:
        • B.S. Business, Engineering, Science or equivalent work experience required
        Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.
        Information Technology
        Web Developer
        Location:
        Birmingham, AL
        Department:
        Information Technology
        Job Title:
        Web Developer
        Responsibilities
        The responsibilities of this position include, but may not be limited to the following:
        • Develop and update company websites and digital marketing initiatives
        • Maintain, expand and scale website content and digital projects
        • Integrate data from various back-end services and databases
        • Collaborate with colleagues to translate vision into tangible results
        • Investigate and develop skills in new technologies and apply them into operations and activities
        Qualifications:
        The ideal candidate for this position will possess the following qualifications:
        • Proven working experience in web development
        • In-depth knowledge of modern HTML/CSS, ASP.NET, C# and Javascript
        • Basic knowledge of Search Engine Optimization (SEO) process
        • Excellent collaboration and communication skills
        • Aggressive problem diagnosis and creative problem solving skills
        • Strong organizational skills to balance multiple projects within the constraints of  timelines and budgets with business acumen
        • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
        Education:
        The educational/experience requirements for this role are as follows:
        • BS in Computer Science or a related field

        Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.

        Marketing
        Director, Biologics Product Marketing
        Location:
        Birmingham, AL
        Department:
        Marketing
        Job Title:
        Director, Biologics Product Marketing
        Responsibilities
        Position will be responsible for the marketing of the biologics product line to achieve the established company objectives. Areas of responsibility will include marketing, sales support/training and key dentist/specialist development as well as the identification and development of new market opportunities and products.

        The responsibilities of this position include, but may not be limited to the following:
        • Develop product literature to include brochures, catalogs, patient education brochures and direct mail pieces pertaining to tissue regeneration.
        • Develop and implement media plan.
        • Develop PowerPoint presentations and other electronic media.
        • Perform literature review of tissue regeneration articles and summaries for sales force and distributors.
        • Develop and maintain relationships with tissue regeneration clinical champions
        • Regularly attend courses pertaining to tissue regeneration
        • Assist sales force with lectures and sales calls to universities and high volume accounts
        • Work with Regulatory and distributors on clearance for tissue regeneration products
        • Assist international distributors in developing their tissue regeneration markets
        • Perform analysis of competitive products
        • Develop training manual and hands-on training models for tissue regeneration products
        • Provide new hire training and advanced training.
        • Act as the main liaison between LifeCell/Osteotech and BioHorizons.
        • Support customer care with clinical/trouble shooting solutions.


        Qualifications:
        The ideal candidate for this position will possess the following qualifications:
        • 3-5 years in Marketing/Sales in a field related to regeneration technologies or other related health science background
        Physical Demands:
        Activity requirements for this position may include domestic and/or international travel requiring overnight stays, ability to operate a rental vehicle, and some sitting and standing for extended periods.

        Education:
        The educational/experience requirements for this role are as follows:
        • Bachelor''''''''s degree required; MBA preferred

        Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.
        Marketing
        Implant Product Manager
        Location:
        Birmingham, AL
        Department:
        Marketing
        Job Title:
        Implant Product Manager
        Responsibilities

        The Implant Product Manager will be responsible for the marketing of the implant product line to achieve the established company objectives. Areas of responsibilities will include marketing, sales support/training and key dentist/specialist development as well as the identification and development of new market opportunities.

        The essential duties and responsibilities include:
        • Market dental implants, develop recommendations for product line extensions and/or trimming based on knowledge and developing trends within the dental implant market.
        • Develop appropriate literature/video/sales support materials for continued growth and launch of new products/product lines.
        • Recommend positioning of products in specific markets in coordination of US plans.
        • Manage marketing activities for dental implants including new idea review and recommendations, concept and design development, technique development, project management and market introduction. Work closely with Engineering, Manufacturing, Regulatory and related department to provide guidance during product development.
        • Ensure the company maximizes and optimizes its performance and operating objectives
        in the specific segment through identification of market trends, competitive activities and business opportunities, and through the effective development and presentation of strategic, market and product development plans.
        • Work with Directors/Vice-Presidents to ensure the Company is in a position of clinical and technical excellence relative to the competition through secondary and primary research, field visits to key surgeons and product support specialists, regular review of the literature, participation at key meetings/conferences, and development of close personal relationships.
        • Work to provide high quality sales/technical product support in terms of existing and new product launches, sales training and key customer support. Maintain key relationships to stay on the pulse of new market opportunities. Continually drive innovation within the existing product line.
        • Help educate dentists/specialists on specific products by assisting in the preparation and running of training courses which may include didactic and hands-on labs.
        • Coordinate activities between marketing and other functional areas to ensure product line objectives are achieved on a timely basis.
        • Work with a team to ensure the products are properly positioned in the market utilizing creative promotional, pricing, service and product characteristic strategies to maximize sales and profits.
        • Participate in sales and marketing planning activities for assigned products with field sales force, sales managers and senior management in order to identify key target dentist/specialists by product.
        • Requires domestic travel approximately one week per month and international travel approximately 1 week per year in order to train staff and customers.
        Qualifications:
        Additional required experience includes the following:
        • 2 years of experience within the dental implant industry.
        • 2 years of experience in planning, product and country/region specific strategy development for the medical industry.
        • 2 years of experience creating promotional material/sales literature for medical devices.
        • 2 years of experience organizing medical device oriented training courses and presenting to clinicians and sales/support staff.
        • 2 years of experience providing technical support for complex medical devices.
        Experience may be gained concurrently.

        Education:

        Bachelor’s degree in Business, Marketing or related field, or foreign degree equivalent.
        Marketing
        Marketing Internship
        Location:
        Birmingham, AL
        Department:
        Marketing
        Job Title:
        Marketing Internship
        Responsibilities
        The Marketing Intern''''''''s primary objective is to get acquainted with the functioning of the Marketing Department.  Daily activities may include:
        • Preparing course certificates
        • Assisting with marketing shipments and inventory
        • Taking course registrations
        • Assisting with the planning of US and international events
        • Preparing hands-on training material





        Qualifications:
        Qualifications:
        • Must have strong written and oral skills
        • Must be proficient in Microsoft Office skills
        • Must exhibit strong organizational/task management skills
        Education:
        Experience/Education:
        • High school diploma required
        • Current pursuit of college degree in Marketing and/or International Business concentration preferred
        Operations
        Production Assistant (Product Assembly)
        Location:
        Birmingham, AL
        Department:
        Operations
        Job Title:
        Production Assistant (Product Assembly)
        Responsibilities

        The responsibilities of this position include, but may not be limited to the following:


        • Transferring, bagging and labeling of product from post-inspection to its respective destination. This includes distributed products, i.e. Mineross, Grafton, etc., Finished Goods and work in process inventories.
        • Using the Manufacturing Order (MO) picklist, pull the components required to assemble the product listed on the MO. Identify and print correct label. Assemble the product according to the appropriate Work Instruction. Document the lots numbers on the picklist and in the Dynamics system to maintain product identification and traceability. 
        • Log into and out of various MOs to track labor.
        • Pull, count/weigh and label parts to be sent to various suppliers for outside processing.
        • The ability to operate and understand certain pieces of equipment, i.e., counting scale, aqueous cleaner, heat sealer, tray sealer, scanners, etc.
        • Help to maintain inventory integrity by the careful handling of the component parts.
        • Perform daily cleaning maintenance operations as dictated by respective procedures.
        • Perform rework as required.
        • Special assignments as directed from time to time by management commensurate with experience.

        Qualifications:
        The ideal candidate for this position will possess the following qualifications:
        • General personal computer literacy required. 
        • Must be very detail oriented, able to juggle multiple tasks and priorities, adhere to procedures, follow directions and work within a structured team environment.
        • Experience with Microsoft Excel and Word a plus. 
        Education:
        The educational/experience requirements for this role are as follows:
        • High school diploma or certificate required. 
        • 2+ years of general employment experience required.
        • Associates degree or college coursework preferred.

        Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.
        Quality Assurance
        Quality Engineer
        Location:
        Corporate Office - Birmingham, AL
        Department:
        Quality Assurance
        Job Title:
        Quality Engineer
        Responsibilities

        SUMMARY

        The Quality Engineer can heavily influence:

        a.  the company''''scompliance with quality system regulations and standards for product inspection,

             engineeringdesign controls, and design change controls.

        b.  the perception ofsuppliers and regulators about the level of competence of BioHorizons withrespect

             to responsiveness to requests for informationand the level of compliance with regulations.

        The Quality Engineer has the authority to:

        a.  maintainnonconforming material as necessary.

        b.  provide directionas necessary with regard to applicable regulations.

        ESSENTIAL DUTIES AND RESPONSIBILITIES

        a.  Investigatingand supporting individual customer product complaints as necessary, andparticipating in

        summarizing and reporting summaryresults of complaint investigations and evaluations.

        b.Assuring that the Quality System is defined, documented, evaluated,improved, and followed by

        establishing minimum policyrequirements and applicable controlled documents.

        c.Conduct Process Validations to include applicable required riskmanagement activities as

        necessary to support Manufacturing and Quality.

        d. Oversight of nonconformingmaterial to include reports, support of daily Material Review Board (MRB),

        and proper disposition of product.

        e.Support for New Product Development (NPD) teams with regard to 21 CFRPart 820, Part 1271, and

        associated EU/Canadian standards. 

        f.Other such duties may be required from time to time.

        SCOPE OF RESPONSIBILITY

        a.Documentation, release, and communication to stakeholders (includingcompany personnel) of

        changes to company supplierquality assurance policies and procedures.

        b.Oversight of quarantine material and proper nonconforming materialhandling.


        Qualifications:
        QUALIFICATIONS

        a.Two years experience in a FDA regulated environment using technicalspecifications

        and documentation.

        b.Standard computer software and internet use (MSWord, Excel, Access,etc.) proficiency required.

        c.SolidWorks, AutoCad, or Pro-E design software experience desired. 

        d.  Programming experience with automatedproduction or inspection equipment desired.
        Education:
        EDUCATION and/or EXPERIENCE

        Bachelor (four-year) degree required, Master''''s degreepreferred

        ASQ Certified Quality Engineercertification preferred.

        Research & Development
        Engineering Co-Op
        Location:
        Birmingham, AL
        Department:
        Research & Development
        Job Title:
        Engineering Co-Op
        Responsibilities
        Engineering Co-ops are responsible for assisting with the initial design of company products and maintenance of associated records.  Performance in execution of these activities directly influences supplier and customer (including regulatory agency) perceptions of BioHorizons meeting expectations and requirements.
        Qualifications:
        Qualifications:
        • Must have strong written and oral skills
        • Must be proficient in Microsoft Office skills
        • Must exhibit strong organizational/task management skills

        Education:
        Experience/Education:
        • High school diploma required
        • Current pursuit of college degree in Marketing and/or International Business concentration preferred
        Vulcan Custom Dental
        Customer Care Representative
        Location:
        Corporate Office - Birmingham, AL
        Department:
        Vulcan Custom Dental
        Job Title:
        Customer Care Representative
        Responsibilities
        The responsibilities of this position include, but may not be limited to the following:
        • Functions as primary order intake point person
        • Assist and advised customers requiring technical assistance
        • Insure proper handling of customer complaints with focus on customer service recovery
        • Interact with operations to facilitate timely shipment of products
        • Interact with field sales force to promote and maintain current and consistent communication
        • Processes customer returns
        • Maintains files on all customers
        • Maintains and improves systems for order processing and customer activity
        • Accept new projects as delegated by the department manager
        Qualifications:
        The ideal candidate for this position will possess the following qualifications:
        • Customer care or related experience
        • Computer literacy
        • Excellent telephone manner and skills
        • Effective interpersonal and communication skills
        • Previous experience as a dental hygienist, dental or medical assistant preferred

        Education:

        The educational/experience requirements for this role are as follows:

        • High School diploma required
        • Some college preferred

        Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.