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employment

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careers at BioHorizons Lana Shoultz
Director, Practice Development
team member since 2008
Join a winning team. Click on the careers listed below to review the details. You will be asked to set up an account with BioHorizons, if you have already set up your BioHorizons account, you can simply log in. Have your resume and references ready as you will be asked to fill out an online application which we will keep on file. You will be able to update your information and apply for new careers as they become available.

BioHorizons is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Accounting
Accounts Receivable Specialist
Location:
Corporate Office - Birmingham, AL
Department:
Accounting
Job Title:
Accounts Receivable Specialist
Responsibilities
The responsibilities of this position include, but may not be limited to the following:
  • Accounts Receivable Management
  • Post daily cash receipts.
  • Prepare monthly aging reports.
  • Conduct collection calls and follow-up calls on delinquent accounts. Develop collection process and letters.
  • Transact credit/debit memos and initiate refunds on customer accounts - posting properly to general ledger accounts.
  • Monthly A/R closing on the last business day of each month.
  • Other A/R reporting throughout each month as requested.
  • Receive incoming customer calls/emails regarding account status.
  • Prepare individual account details per request, including international accounts.
  • Develop report to assist management in reviewing A/R progress and status.
  • Assist with annual external audit through A/R record retrieval and process demonstration for auditors.
  • Assists with annual inventory audit.
  • Other finance responsibilities as assigned.
Qualifications:
The ideal candidate for this position will possess the following qualifications:
  • 1-3 years previous AR or bookkeeping experience
  • Customer contact experience in collections
  • Office/accounting procedures and computer skills including Excel
  • Time management and organizational skills
  • Strong level of customer service and professionalism

Education:
The educational/experience requirements for this role are as follows:
  • High School diploma required
  • College coursework preferred

Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.

Customer Care
Customer Care Representative
Location:
Birmingham, AL
Department:
Customer Care
Job Title:
Customer Care Representative
Responsibilities
The responsibilities of this position include, but may not be limited to the following:
  • Functions as primary order intake point person
  • Assists and advises customers requiring technical assistance
  • Insures proper handling of customer complaints with focus on customer service recovery
  • Interacts with operations to facilitate timely shipment of products
  • Interacts with accounting to maintain accurate customer accounting records
  • Interacts with field sales force to promote and maintain current and consistent communication
  • Processes customer returns  
  • Maintains files on all customers
  • Maintains and improves systems for order processing and customer activity
Qualifications:
The ideal candidate for this position will possess the following qualifications:
  • Customer care or related experience required
  • Exceptional telephone manner and skills required
  • Effective interpersonal and communication skills required
  • Experience with MS Office suite required
  • Proficiency in typing/10-key/data entry required
  • High volume call-center experience preferred
  • Previous experience in the dental industry a plus
Education:
    • B.S. in Business, Marketing or other related field is preferred.

    Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.
    Customer Care
    Returns & Complaints Representative
    Location:
    Birmingham, AL
    Department:
    Customer Care
    Job Title:
    Returns & Complaints Representative
    Responsibilities
    The responsibilities of this position include, but may not be limited to the following:
    • Functions as the primary person for processing of the company’s customer complaints and product returns in compliance with company procedures and U.S. FDA and international regulatory requirements for medical devices.
    • Assist and advises customers requiring assistance with the proper techniques and handling of customer complaints and returns.
    • Interact with field sales force to promote and maintain current and consistent communication as it relates to returns, complaints and warranty returns.

    Qualifications:
    The ideal candidate for this position will possess the following qualifications:
    • Customer service or related experience
    • Computer literacy - 10-key, typing skills, data entry
    • Excellent telephone manner and skills
    • Effective interpersonal and communication skills required
    • Above average proofreading skills and attention to detail
    • Previous experience as a dental hygienist or dental assistant a plus
    Education:
    The educational/experience requirements for this role are as follows:
    • High School diploma required
    • Degree or some college coursework preferred

    Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.
    Distribution
    Distribution Associate (Shipping)
    Location:
    Birmingham, AL
    Department:
    Distribution
    Job Title:
    Distribution Associate (Shipping)
    Responsibilities
    The responsibilities of this position include, but may not be limited to the following:
    • Pick and pack finished inventory for shipment to fulfill customer orders
    • Utilize FedEx/UPS/DHL systems to ship customer orders both domestically and worldwide
    • Maintain inventory integrity through proper and accurate order fulfillment and continuous organization
    Qualifications:
    The ideal candidate for this position will possess the following qualifications:
    • Seeking individuals who thrive in a team-based, fast-paced environment 
    • 2+ years experience in Distribution/Shipping/Receiving/Inventory required
    • Experience using FedEx/UPS/DHL shipping systems preferred
    • General PC skills required
    • Experience with MS Office and Inventory Management software desired
    • Must have good written and verbal communication skills
    • Excellent interpersonal skills required
    • Must be able to lift 50+ pounds
    Education:
     The educational/experience requirements for this role are as follows:
    • High school diploma or equivalent required
    • 2+ years experience in Distribution/Shipping/Receiving/Inventory required
    • Some college coursework preferred

    Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.


    Domestic Sales
    Director of Sales, Northwest Region
    Location:
    Northwest (location flexible)
    Department:
    Domestic Sales
    Job Title:
    Director of Sales, Northwest Region
    Responsibilities
    The responsibilities of this position include, but may not be limited to the following:
    • Plan and develop a regional territory plan
    • Increase and maintain the assigned sales territory
    • Provide sales and technical support to the direct reports within the region
    • Coordinate educational programs within the region
    • Work with senior sales management to coordinate regional meetings
    • Provide educational lunch and learn programs for prospective and current customers
    • Submit monthly activity/call reports to sales management concerning customer-related concerns, competitive information and overall summary of progress in the region
    • Develop a team approach within the assigned region
    • Provide the first point of contact from the direct reports in the assigned region
    • Provide regular co-travel for product support specialists in the region
    • Strategize sales promotions with senior management
    • Work closely with SVP, North American Sales
    Qualifications:

    The ideal candidate for this position will possess the following qualifications:

    • Three to five years (3 to 5) of outside sales/sales management experience
    • Experience in the dental industry
    • A successful history of sales quota attainment and territory planning

    Education:
      The educational/experience requirements for this role are as follows:
      • B.S. Business, Engineering, Science or equivalent work experience required

      Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.
      Domestic Sales
      Territory Manager (Multiple Locations)
      Location:
      Multiple Locations
      Department:
      Domestic Sales
      Job Title:
      Territory Manager (Multiple Locations)
      Responsibilities
      HOUSTON, TX
      TAMPA, FL
      W PALM BEACH, FL

      The responsibilities of this position include, but may not be limited to the following:
      • Plan and develop a working territory plan with a call sales cycle.
      • Secure daily appointments with potential prospects.
      • Schedule follow up meetings with potential prospects.
      • Provide educational lunch and learn programs to prospective and current customers.
      • Submit monthly activity/call reports concerning customer-related concerns, competitive information and overall summary of progress in the territory.
      • Submit weekly and monthly expense reports
      • Contribute to the Intranet with updated information for each current account and potential account.
      • Required to work scheduled shows, conferences and other clinics inside and/or outside of territory which may include weekend travel.
      • Must attend scheduled and on-going training sessions
      RELOCATION ASSISTANCE IS NOT AVAILABLE FOR THIS POSITION
      Qualifications:
      The ideal candidate for this position will possess the following:
      • 3-5 years of outside sales experience
      • Medical/dental industry experience
      • Exceptional customer service skills and an outgoing personality
      • A strong work ethic, be self-motivated and comfortable working independently
      • The ability to travel overnight as needed, including weekends (20-30%)

      Education:
      • B.S. Business, Engineering, Science or equivalent work experience required
      Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.
      Information Technology
      Web Developer
      Location:
      Birmingham, AL
      Department:
      Information Technology
      Job Title:
      Web Developer
      Responsibilities
      The responsibilities of this position include, but may not be limited to the following:
      • Develop and update company websites and digital marketing initiatives
      • Maintain, expand and scale website content and digital projects
      • Integrate data from various back-end services and databases
      • Collaborate with colleagues to translate vision into tangible results
      • Investigate and develop skills in new technologies and apply them into operations and activities
      Qualifications:
      The ideal candidate for this position will possess the following qualifications:
      • Proven working experience in web development
      • In-depth knowledge of modern HTML/CSS, ASP.NET, C# and Javascript
      • Basic knowledge of Search Engine Optimization (SEO) process
      • Excellent collaboration and communication skills
      • Aggressive problem diagnosis and creative problem solving skills
      • Strong organizational skills to balance multiple projects within the constraints of  timelines and budgets with business acumen
      • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
      Education:
      The educational/experience requirements for this role are as follows:
      • BS in Computer Science or a related field

      Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.

      Marketing
      Digital Marketing Manager
      Location:
      Birmingham, AL
      Department:
      Marketing
      Job Title:
      Digital Marketing Manager
      Responsibilities
      The responsibilities of this position include, but may not be limited to the following:
      • Implements the digital marketing/social media strategy across all digital platforms including, but not limited to: web, mobile and social media
      • Connects digital to all other aspects of the customer and experience and drives growth opportunities with prospective customers
      • Oversees the daily operation of a company’s website and email marketing program
        and provides analytics review.
      • Ensures implementation of marketing initiatives and helping to identify new marketing opportunities.
      • Runs email campaigns that inform consumers and business partners of new products and services or company announcements. Also analyzes results and develops testing plans to continuously improve email performance.
      • Writes content for digital marketing materials.  May also assist in writing for traditional collateral material.

      Qualifications:
      The ideal candidate for this position will possess the following qualifications:
      • Excellent project management and organizational skills and deep knowledge of social media platforms are required.
      • Must have strong copywriting skills; proficiency in CSS and HTML a plus.
      • Experience using web analytics tools such as Google Analytics is a plus.
      Education:
      The educational/experience requirements for this role are as follows:
      • Degree in Marketing, Communications, Public Relations, Writing, or other relevant degree required
      • 3-5 years of digital marketing and/or copywriting experience required.

      Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.

      Operations
      Production Assistant (Product Assembly)
      Location:
      Birmingham, AL
      Department:
      Operations
      Job Title:
      Production Assistant (Product Assembly)
      Responsibilities

      The responsibilities of this position include, but may not be limited to the following:


      • Transferring, bagging and labeling of product from post-inspection to its respective destination. This includes distributed products, i.e. Mineross, Grafton, etc., Finished Goods and work in process inventories.
      • Using the Manufacturing Order (MO) picklist, pull the components required to assemble the product listed on the MO. Identify and print correct label. Assemble the product according to the appropriate Work Instruction. Document the lots numbers on the picklist and in the Dynamics system to maintain product identification and traceability. 
      • Log into and out of various MOs to track labor.
      • Pull, count/weigh and label parts to be sent to various suppliers for outside processing.
      • The ability to operate and understand certain pieces of equipment, i.e., counting scale, aqueous cleaner, heat sealer, tray sealer, scanners, etc.
      • Help to maintain inventory integrity by the careful handling of the component parts.
      • Perform daily cleaning maintenance operations as dictated by respective procedures.
      • Perform rework as required.
      • Special assignments as directed from time to time by management commensurate with experience.

      Qualifications:
      The ideal candidate for this position will possess the following qualifications:
      • General personal computer literacy required. 
      • Must be very detail oriented, able to juggle multiple tasks and priorities, adhere to procedures, follow directions and work within a structured team environment.
      • Experience with Microsoft Excel and Word a plus. 
      Education:
      The educational/experience requirements for this role are as follows:
      • High school diploma or certificate required. 
      • 2+ years of general employment experience required.
      • Associates degree or college coursework preferred.

      Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.
      R&D
      Associate Product Development Engineer
      Location:
      Birmingham, AL
      Department:
      R&D
      Job Title:
      Associate Product Development Engineer
      Responsibilities
      The responsibilities of this position include, but may not be limited to the following:
      • Assist with engineering design of new products.  
      • Maintenance of associated design records (including organizing, tracking, and processing of document change requests, distributing new release drawings for proper approvals and revising master) and documentation of drawing files (including generation of new drawing/part numbers for new products).
      • Special assignments as directed by VP, Research and Development.

      Qualifications:
      The ideal candidate for this position will possess the following qualifications:
      • Experience with computer network systems, MSWindows, standard MSWindows applications (Word, Excel, Access) and SolidWorks CAD software package, 3-D modeling required.
      • One year work experience in medical device field required (dental or orthopaedics preferred); product design responsibility preferred.
      • Must have good written and verbal communication skills.
      Education:
      The educational/experience requirements for this role are as follows:
      • Bachelor of Science in Engineering or Dental Degree required; Mechanical Engineering, BioMedical Engineering preferred
      Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.
      Vulcan Custom Dental
      Customer Care Representative
      Location:
      Corporate Office - Birmingham, AL
      Department:
      Vulcan Custom Dental
      Job Title:
      Customer Care Representative
      Responsibilities
      The responsibilities of this position include, but may not be limited to the following:
      • Functions as primary order intake point person
      • Assist and advised customers requiring technical assistance
      • Insure proper handling of customer complaints with focus on customer service recovery
      • Interact with operations to facilitate timely shipment of products
      • Interact with field sales force to promote and maintain current and consistent communication
      • Processes customer returns
      • Maintains files on all customers
      • Maintains and improves systems for order processing and customer activity
      • Accept new projects as delegated by the department manager
      Qualifications:
      The ideal candidate for this position will possess the following qualifications:
      • Customer care or related experience
      • Computer literacy
      • Excellent telephone manner and skills
      • Effective interpersonal and communication skills
      • Previous experience as a dental hygienist, dental or medical assistant preferred

      Education:

      The educational/experience requirements for this role are as follows:

      • High School diploma required
      • Some college preferred

      Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.



      Vulcan Custom Dental
      Digital Dentistry Technician
      Location:
      Birmingham, AL
      Department:
      Vulcan Custom Dental
      Job Title:
      Digital Dentistry Technician
      Responsibilities
      The responsibilities of this position include, but may not be limited to the following:
      • Perform CAD design of dental prostheses per customer specifications.
      • Completes all work in accordance to quality manual.
      • Ensures established turnaround times for product are achieved.
      • Provides customer support as it relates to CAD/CAM prosthetics and surgical guides.
      • Coordinates cases with customers as they are received through Customer Care, processed through various software, and distributed throughout company.
      • Provides support and training to customers, partner companies, and online.
      • Participates in all CAD production-related qualifications including Installation, Operation, and Process Validations.
      • Works with outside suppliers as needed.
      • Investigates and addresses customer complaints.

      Qualifications:

      The ideal candidate for this position will possess the following qualifications:
      • Strong computer skills required.
      • Know and understand tooth morphology preferred.
      • Experience with IOS scans and importing files from various scanner software platforms preferred.
      • Must be comfortable in production environment where production quotas are mandated.

      Education:
      The educational/experience requirements for this role are as follows:
      • Previous milling/machining experience preferred.
      • 2+ years experience designing crowns, copings, bridges, models and abutments in 3Shape, Exocad, Dental Wings or equivalent software preferred.
      • College degree or some college coursework preferred.
      • CDT preferred.

      Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.