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careers at BioHorizons Lana Shoultz
Director, Practice Development
team member since 2008
Join a winning team. Click on the careers listed below to review the details. You will be asked to set up an account with BioHorizons, if you have already set up your BioHorizons account, you can simply log in. Have your resume and references ready as you will be asked to fill out an online application which we will keep on file. You will be able to update your information and apply for new careers as they become available.

BioHorizons is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability.
Customer Care
Customer Care Representative
Location:
Birmingham, AL
Department:
Customer Care
Job Title:
Customer Care Representative
Responsibilities
The responsibilities of this position include, but may not be limited to the following:
  • Functions as primary order intake point person
  • Assists and advises customers requiring technical assistance
  • Insures proper handling of customer complaints with focus on customer service recovery
  • Interacts with operations to facilitate timely shipment of products
  • Interacts with accounting to maintain accurate customer accounting records
  • Interacts with field sales force to promote and maintain current and consistent communication
  • Processes customer returns  
  • Maintains files on all customers
  • Maintains and improves systems for order processing and customer activity
Qualifications:
The ideal candidate for this position will possess the following qualifications:
  • Customer care or related experience required
  • Exceptional telephone manner and skills required
  • Effective interpersonal and communication skills required
  • Experience with MS Office suite required
  • Proficiency in typing/10-key/data entry required
  • High volume call-center experience preferred
  • Previous experience in the dental industry a plus
Education:
    • B.S. in Business, Marketing or other related field is preferred.

    Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.
    Customer Care
    International Business Support Representative
    Location:
    Corporate Office
    Department:
    Customer Care
    Job Title:
    International Business Support Representative
    Responsibilities
    This position will work closely with the Manager, International Business Support, Vice President, Sales Operations and the Senior Vice President of International Sales and the directors of our subsidiary offices by facilitating all aspects of all international business with our international customers and distributors and subsidiary offices.

    Essential Duties and Responsibilities:

    • Work directly with our network of exclusive distributors to insure prompt and efficient fulfillment of their product orders, literature requests and other needs.
    • Work directly with our subsidiary offices to provide instruction and assistance in customer-related issues including Dynamics support and inventory maintenance.  This may require travel to our subsidiary offices.
    • Maintain and enhance database including invoices, quotes, pricing schedules, etc.
    • Respond to international email inquiries.
    • Interface with Sales and Marketing to provide coordination of product literature, publications, congresses, sales meetings/training and educational programs outside of North America.
    • Interface with Accounting to accurately enforce accounting requirements including distributor payment of invoices and EXIM insurances issues.
    • Maintain and insure company compliance to export control procedures.

    Qualifications:
    • 3+ years in customer service or field sales representative 
    • Experience with computer software systems and database management required
    • Strong attention to detail
    Education:
    • Undergraduate college degree or some college is preferred
    • Knowledge of foreign language(s) also preferred
    Domestic Sales
    Director of Sales, Los Angeles, CA
    Location:
    Southwest Region
    Department:
    Domestic Sales
    Job Title:
    Director of Sales, Los Angeles, CA
    Responsibilities
    ESSENTIAL DUTIES AND RESPONSIBILITIES:

    • Develop a regional territory plan
    • Increase and maintain the assigned sales territory
    • Provide sales and technical support to the regional team
    • Coordinate educational programs within the region
    • Work with senior sales management to coordinate regional meetings
    • Provide educational lunch and learn programs for prospective and current customers
    • Submit monthly activity/call reports to sales management concerning customer-related concerns, competitive information and overall summary of progress in the region
    • Develop a team approach within the assigned region
    • Provide the first point of contact for the team in the assigned region
    • Provide regular co-travel for product support specialists in the region
    • Strategize sales promotions with senior management
    • Performs all assigned duties in the region
    • Work closely with the North American Director of Sales
    Qualifications:
    QUALIFICATIONS:

    • Three to five years (3 to 5) of outside sales
    • Sales management experience required; dental industry experience preferred.
    • Successful history of sales quota attainment and territory planning 
    • Ideal candidate will have lead a team of 7+ reps
    Education:
    EDUCATION:
    • Bachelor''''s Degree in Business, Science or Engineering
    Domestic Sales
    Territory Manager - Boston
    Location:
    Boston
    Department:
    Domestic Sales
    Job Title:
    Territory Manager - Boston
    Responsibilities

    Responsibilities:

    • Plan and develop a working territory plan with a call sales cycle
    • Secure daily appointments with potential prospects
    • Schedule follow up meetings with potential prospects
    • Provide educational lunch and learn programs to prospective and current customers
    • Submit monthly activity/call reports concerning customer-related concerns, competitive information and overall summary of progress in the territory
    • Perform all assigned duties in the assigned sales territory
    • Submit weekly and monthly expense reports
    • Contribute to the Intranet with updated information for each current account and potential account
    • Required to work scheduled shows, conferences and other clinics inside and/or outside of territory which may include weekend travel
    • Must attend scheduled and on-going training sessions
    Qualifications:
    • Must possess exceptional customer service skills and an outgoing personality
    • Must have a strong work ethic, be self-motivated and comfortable working independently
    • Ability to travel overnight as needed, including weekends (20-30%) 
    Education:
    • B.S. Business, Engineering, Science or equivalent work experience required
    • 3-5 years of outside sales experience required
    • Medical/dental industry experience preferred
    Domestic Sales
    Territory Manager - Cleveland
    Location:
    Cleveland
    Department:
    Domestic Sales
    Job Title:
    Territory Manager - Cleveland
    Responsibilities

    Responsibilities:

    • Plan and develop a working territory plan with a call sales cycle.
    • Secure daily appointments with potential prospects.
    • Schedule follow up meetings with potential prospects.
    • Provide educational lunch and learn programs to prospective and current customers.
    • Submit monthly activity/call reports concerning customer-related concerns, competitive information and overall summary of progress in the territory.
    • Perform all assigned duties in the assigned sales territory.
    • Submit weekly and monthly expense reports
    • Contribute to the Intranet with updated information for each current account and potential account.
    • Required to work scheduled shows, conferences and other clinics inside and/or outside of territory which may include weekend travel.
    • Must attend scheduled and on-going training sessions
    Qualifications:

    Qualifications:

    • Must possess exceptional customer service skills and an outgoing personality.
    • Must have a strong work ethic, be self-motivated and comfortable working independently.
    • Ability to travel overnight as needed, including weekends (20-30%). 
    Education:

    Education/Experience:

    • B.S. Business, Engineering, Science or equivalent work experience required.
    • 3-5 years of outside sales experience required.
    • Medical/dental industry experience preferred.
    Domestic Sales
    Territory Manager - Ft Worth
    Location:
    Ft Worth
    Department:
    Domestic Sales
    Job Title:
    Territory Manager - Ft Worth
    Responsibilities

    Territory Manager (Sales) - Houston, TX

    Responsibilities:

    • Plan and develop a working territory plan with a call sales cycle.
    • Secure daily appointments with potential prospects.
    • Schedule follow up meetings with potential prospects.
    • Provide educational lunch and learn programs to prospective and current customers.
    • Submit monthly activity/call reports concerning customer-related concerns, competitive information and overall summary of progress in the territory.
    • Perform all assigned duties in the assigned sales territory.
    • Submit weekly and monthly expense reports
    • Contribute to the Intranet with updated information for each current account and potential account.
    • Required to work scheduled shows, conferences and other clinics inside and/or outside of territory which may include weekend travel.
    • Must attend scheduled and on-going training sessions

    Qualifications:

    Qualifications:

    • Must possess exceptional customer service skills and an outgoing personality.
    • Must have a strong work ethic, be self-motivated and comfortable working independently.
    • Ability to travel overnight as needed, including weekends (20-30%). 
    Education:

    Education/Experience:

    • B.S. Business, Engineering, Science or equivalent work experience required.
    • 3-5 years of outside sales experience required.
    • Medical/dental industry experience preferred.
    Domestic Sales
    Territory Manager - Houston, TX
    Location:
    Houston, TX
    Department:
    Domestic Sales
    Job Title:
    Territory Manager - Houston, TX
    Responsibilities
    HOUSTON, TX

    The responsibilities of this position include, but may not be limited to the following:
    • Plan and develop a working territory plan with a call sales cycle.
    • Secure daily appointments with potential prospects.
    • Schedule follow up meetings with potential prospects.
    • Provide educational lunch and learn programs to prospective and current customers.
    • Submit monthly activity/call reports concerning customer-related concerns, competitive information and overall summary of progress in the territory.
    • Submit weekly and monthly expense reports
    • Contribute to the Intranet with updated information for each current account and potential account.
    • Required to work scheduled shows, conferences and other clinics inside and/or outside of territory which may include weekend travel.
    • Must attend scheduled and on-going training sessions
    RELOCATION ASSISTANCE IS NOT AVAILABLE FOR THIS POSITION
    Qualifications:
    The ideal candidate for this position will possess the following:
    • 3-5 years of outside sales experience
    • Medical/dental industry experience
    • Exceptional customer service skills and an outgoing personality
    • A strong work ethic, be self-motivated and comfortable working independently
    • The ability to travel overnight as needed, including weekends (20-30%)

    Education:
    • B.S. Business, Engineering, Science or equivalent work experience required
    Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation to include a pre-employment drug screen.
    Domestic Sales
    Territory Manager - Northern Virginia
    Location:
    Northern Virginia
    Department:
    Domestic Sales
    Job Title:
    Territory Manager - Northern Virginia
    Responsibilities

    Territory Manager (Sales) - Northern Virginia

    Responsibilities:

    • Plan and develop a working territory plan with a call sales cycle.
    • Secure daily appointments with potential prospects.
    • Schedule follow up meetings with potential prospects.
    • Provide educational lunch and learn programs to prospective and current customers.
    • Submit monthly activity/call reports concerning customer-related concerns, competitive information and overall summary of progress in the territory.
    • Perform all assigned duties in the assigned sales territory.
    • Submit weekly and monthly expense reports
    • Contribute to the Intranet with updated information for each current account and potential account.
    • Required to work scheduled shows, conferences and other clinics inside and/or outside of territory which may include weekend travel.
    • Must attend scheduled and on-going training sessions
    Qualifications:

    Qualifications:

    • Must possess exceptional customer service skills and an outgoing personality.
    • Must have a strong work ethic, be self-motivated and comfortable working independently.
    Ability to travel overnightas needed, including weekends (20-30%). 
    Education:

    Education/Experience:

    • B.S. Business, Engineering, Science or equivalent work experience required.
    • 3-5 years of outside sales experience required.
    • Medical/dental industry experience preferred.
    Information Technology
    Web Developer
    Location:
    Birmingham, AL
    Department:
    Information Technology
    Job Title:
    Web Developer
    Responsibilities
    The responsibilities of this position include, but may not be limited to the following:
    • Develop and update company websites and digital marketing initiatives
    • Maintain, expand and scale website content and digital projects
    • Integrate data from various back-end services and databases
    • Collaborate with colleagues to translate vision into tangible results
    • Investigate and develop skills in new technologies and apply them into operations and activities
    Qualifications:
    The ideal candidate for this position will possess the following qualifications:
    • Proven working experience in web development
    • In-depth knowledge of modern HTML/CSS, ASP.NET, C# and Javascript
    • Experience with Content Management Systems
    • Basic knowledge of Search Engine Optimization (SEO) process
    • Excellent collaboration and communication skills
    • Aggressive problem diagnosis and creative problem solving skills
    • Strong organizational skills to balance multiple projects within the constraints of  timelines and budgets with business acumen
    • Ability to work and thrive in a fast-paced environment, learn rapidly and master diverse web technologies and techniques
    Education:
    The educational/experience requirements for this role are as follows:
    • BS in Computer Science or a related field

    Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.

    Marketing
    Director, Biologics Product Marketing
    Location:
    Birmingham, AL
    Department:
    Marketing
    Job Title:
    Director, Biologics Product Marketing
    Responsibilities
    Position will be responsible for the marketing of the biologics product line to achieve the established company objectives. Areas of responsibility will include marketing, sales support/training and key dentist/specialist development as well as the identification and development of new market opportunities and products.

    The responsibilities of this position include, but may not be limited to the following:
    • Develop product literature to include brochures, catalogs, patient education brochures and direct mail pieces pertaining to tissue regeneration.
    • Develop and implement media plan.
    • Develop PowerPoint presentations and other electronic media.
    • Perform literature review of tissue regeneration articles and summaries for sales force and distributors.
    • Develop and maintain relationships with tissue regeneration clinical champions
    • Regularly attend courses pertaining to tissue regeneration
    • Assist sales force with lectures and sales calls to universities and high volume accounts
    • Work with Regulatory and distributors on clearance for tissue regeneration products
    • Assist international distributors in developing their tissue regeneration markets
    • Perform analysis of competitive products
    • Develop training manual and hands-on training models for tissue regeneration products
    • Provide new hire training and advanced training.
    • Act as the main liaison between LifeCell/Osteotech and BioHorizons.
    • Support customer care with clinical/trouble shooting solutions.


    Qualifications:
    The ideal candidate for this position will possess the following qualifications:
    • 3-5 years in Marketing/Sales in a field related to regeneration technologies or other related health science background
    • Strong attention to detail
    • Proficient with Microsoft Office (Word, Excel, Powerpoint)
    • Excellent communications skills, both oral and written
    • Ability to work effectively in a team environment and build strong working relationships
    • Ability to successfully prioritize and manage multiple tasks while adhering to specified deadlines 
    • Ability to identify, analyze and solve problems with minimal direction and make decisions
    Physical Demands:
    Activity requirements for this position may include domestic and/or international travel requiring overnight stays, ability to operate a rental vehicle, and some sitting and standing for extended periods.

    Education:
    The educational/experience requirements for this role are as follows:
    • Bachelor''s degree required; MBA preferred

    Please note that any offer of employment made by BioHorizons is contingent upon the successful completion of a pre-employment background investigation and drug screen.
    Marketing
    Marketing Internship
    Location:
    Birmingham, AL
    Department:
    Marketing
    Job Title:
    Marketing Internship
    Responsibilities
    The Marketing Intern''s primary objective is to get acquainted with the functioning of the Marketing Department.  Daily activities may include:
    • Preparing course certificates
    • Assisting with marketing shipments and inventory
    • Taking course registrations
    • Assisting with the planning of US and international events
    • Preparing hands-on training material





    Qualifications:
    Qualifications:
    • Must have strong written and oral skills
    • Must be proficient in Microsoft Office skills
    • Must exhibit strong organizational/task management skills
    Education:
    Experience/Education:
    • High school diploma required
    • Current pursuit of college degree in Marketing and/or International Business concentration preferred
    Research & Development
    Engineering Co-Op
    Location:
    Birmingham, AL
    Department:
    Research & Development
    Job Title:
    Engineering Co-Op
    Responsibilities
    Engineering Co-ops are responsible for assisting with the initial design of company products and maintenance of associated records.  Performance in execution of these activities directly influences supplier and customer (including regulatory agency) perceptions of BioHorizons meeting expectations and requirements.
    Qualifications:
    Qualifications:
    • Must have strong written and oral skills
    • Must be proficient in Microsoft Office skills
    • Must exhibit strong organizational/task management skills

    Education:
    Experience/Education:
    • High school diploma required
    • Current pursuit of college degree in Marketing and/or International Business concentration preferred